An exploratory study on the consumer behavior at collection and delivery points in Helsingborg municipality - A consumer’s perspective
Purpose - The collection-delivery points in Sweden are the main delivery method and facilitates a growing volume of parcel deliveries from e-commerce. As the model has been implemented on such scale in the country, the negative externalities previously outlined in the literature can get magnified in the context of the Swedish consumers. It is important to gain a deeper understanding on every aspec