Published 8 November 2019 Enni Viuhkonen from Finland, alumna of the mastersprogramme, now working as Regional Programme Manager for Google tells us about her experience as a student and what she is doing today. What was the best thing about the programme?"The critical mindset! The programme challenged my thinking patterns, yet also substantiated some philosophies – such as leadership – I deeply b

https://www.ses.lu.se/en/article/i-will-always-cherish-two-years-i-spent-sweden - 2025-07-03

Published 12 November 2019 Victor, Solmaz, Kateryna, Dea and Adnan SI stands for Supplementary Instruction which implies complementary help alongside the regular lectures students attend. The SI leaders for MSc Service Management tells us why students should attend SI sessions and what motivated them to become SI leaders. Why Should you attend SI meetings? You should attend SI meetings because at

https://www.ses.lu.se/en/article/si-leaders-encourage-and-motivate-other-students - 2025-07-03

Published 28 November 2019 Members of the TUI Cruises Environmental Advisory Board (from left to right): Ole von Beust, Proffessor Lucia A. Reisch, Professor Horst Harndorf and Professor Stefan Gössling TUI Cruises has appointed an independent Environmental Advisory Board. In future, four experts from science, shipping, and politics will advise the Hamburg-based cruise line in environmental and c

https://www.ses.lu.se/en/article/professor-stefan-gossling-part-environmental-advisory-board-tui-cruises - 2025-07-03

Published 19 December 2019 New book from Christer Eldh and Nilsson Fredrik about The Cultural Complexity of Service Organisation in the Öresund Region. Hospitality. The word steers our attention towards good food, excellent service and perhaps a nice place to rest. Sometimes it refers to the “DNA” or special spirit that characterises those who work in the tourism or hospitality industry. Hospitali

https://www.ses.lu.se/en/article/fika-hygge-and-hospitality - 2025-07-03

Published 8 January 2020 Albert Montañez from the USA and Colombia is currently studying a Master's in Service Management, with specialisation in Culture and Creativity Management. Why did you choose the specialisation in Culture and Creativity Management?  "I am a classical artist with a vast experience in education and performance, but I felt I wanted to have a better understanding of nonprofit

https://www.ses.lu.se/en/article/best-thing-about-programme-diversity-students-and-teachers - 2025-07-03

Published 24 August 2015 The first encyclopedia that presents a thorough overview of the fields of quality and services for students, researchers, and professionals in the social sciences and business is now ready after many years of work by Professor Su Mi Dahlgaard-Park from our department as General Editor. The " SAGE Encyclopedia of Quality and the Service Economy" ISBN: 9781452256726 presents

https://www.ses.lu.se/en/article/first-encyclopedia-service-economy-out-now - 2025-07-03

Published 17 December 2015 Professor C. Michael Hall from the University of Canterbury, New Zeeland has been awarded an honorary doctorate from the Faculty of Social Sciences at Lund University. He has made significant contributions in research and education at the Department of Service Management and Service Studies. “We are very pleased and happy that the Faculty of Social Sciences has given C.

https://www.ses.lu.se/en/article/c-michael-hall-receives-honorary-doctorate - 2025-07-03

Published 30 March 2016 Last year the project was held in Pärnu where the local news picked up the story. The project “Nordic-Baltic Tourism Research Studies/ NORBATOUR” connects the competences of four universities - in Estonia, Finland, Sweden and Denmark - to share the information and knowledge on tourism research methods, trends and studies. The importance of tourism industry in the regional e

https://www.ses.lu.se/en/article/norbatour-nordic-baltic-tourism-research-studies - 2025-07-03

Published 22 June 2016 On Wednesday June 8, our master students, together with all graduate Master students at the Faculty of Social Sciences, had their Graduation Ceremony in the old University building in Lund. This year the audience had the pleasure of listening to some great speeches. The commencement speech by Professor Ian Manners from University of Copenhagen gave a reflecting speech on lif

https://www.ses.lu.se/en/article/graduation-ceremony - 2025-07-03

Published 24 August 2016 Photo: Lilian Matton On Monday the 22d of August, the newly arrived master students got a chance to visit the Helsingborg Town Hall. The master students that will start their studies this term have a two week welcoming program where they get to know the swedish culture and quirks. This Monday they started with a tour of the city by foot and walked from Campus Helsingborg t

https://www.ses.lu.se/en/article/master-students-visit-town-hall - 2025-07-03

Published 2 September 2016 Picture from BBC: http://www.bbc.com/news/world-middle-east-36984759 Kenan Madi, a former student at our Master's programme with the specialisation Logistics, spent the summer at the Jordanian- Syrian border as an Emergency specialist for UNICEF. Kenan was working with UNICEF to support coordination of critical lifesaving services and supplies for Syrian children and fam

https://www.ses.lu.se/en/article/master-student-helped-syrian-refugees-during-summer - 2025-07-03

Published 29 September 2016 Lund University is celebrating 350 years of education and research with €350,000 in scholarships! Everyone who applies for a Master’s programme can enter to win a scholarship by showing that you share Lund University's vision to understand, explain and improve the world and the human condition. The scholarship can be applied to over 100 different Master’s programmes, be

https://www.ses.lu.se/en/article/lund-universitys-350th-jubilee-scholarship - 2025-07-03

Published 25 January 2017 Naser Mirani and Ditri Ahmetaj have studied the operations at the Tourist Office at Klippan. Master students and people from the tourism industry was in place when the conference "Tourism 2.0: Innovation & Experience" was held at Campus Helsingborg. During the conference, participants could, among other things hear about exchange students as tourists, about queuing in amu

https://www.ses.lu.se/en/article/new-ideas-tourism-industry - 2025-07-03

Published 20 March 2017 The project "NORBATOUR - Nordic-Baltic Tourism Research Studies” connects four universities in a joint master course to share information and knowledge on tourism research methods, trends and studies. There is a need for new research methodsNORBATOUR connects universities in Estonia, Finland, Sweden and Denmark to develop the research within the field of tourism. The import

https://www.ses.lu.se/en/article/nordic-baltic-collaboration-tourism-research-master-students - 2025-07-03

Published 28 March 2017 Pavla Kruzela has worked as a teacher at Lund University for 30 years. A few questions to Pavla Kruzela who held a "Career Development Workshop" for master students on Friday the 24th of March. Around 40 students participated. What is the workshop about?– I have held this workshop for the past two years at the Faculty of Social Sciences. It is aimed at students fromTthe Dep

https://www.ses.lu.se/en/article/important-knowlege-future-career - 2025-07-03

Published 3 April 2017 Lund University Lund University just released a new film about studying and working here. You can check it out above. Lund University was founded in 1666 and is repeatedly ranked among the world’s top 100 universities. The university has 42 000 students and 7 400 staff based in Lund, Helsingborg and Malmö.   

https://www.ses.lu.se/en/article/im-your-best-friend-and-your-toughest-challenger-i-am-lund-university-and-theres-no-one-world-me - 2025-07-03

Published 25 April 2017 This is the third year that tourism researchers from CLCS (Center for Leisure and Culture Services) and Lund University collaborate to develop a two day workshop on social media for students at their respective Service Management programmes. Collaboration between Helsingborg and CopenhagenThe workshop, which takes place in Helsingborg and Copenhagen campuses, combines resea

https://www.ses.lu.se/en/article/app-development-during-social-media-workshop - 2025-07-03

Published 1 June 2017 One of the essays written last spring by our master student Anna Spitzkat, just received an award from The Swedish Retail and Wholesale Council. The winners of the The Swedish Retail and Wholesale Council award as well as the Hakon Swenson Foundation are now appointed. There were over 40 nominated essays but the jury has awarded only two. The winning essay of The Swedish Reta

https://www.ses.lu.se/en/article/master-student-essay-received-award - 2025-07-03

Published 9 June 2017 The graduating master students of 2017. On Monday June 5, our master students, together with all graduate Master students at the Faculty of Social Sciences, had their Graduation Ceremony in the old University building in Lund. This year the audience had the pleasure of listening to Lars Danielsson, Sweden's Ambassador to the EU. At the ceremony, Sparbanksstiftelsen, also hand

https://www.ses.lu.se/en/article/graduation-ceremony-2017 - 2025-07-03

Published 13 June 2017 The graduating master students of 2017. My Lindersson is in the front row, the second from the left. Sparbanksstiftelsen handed out a scholarship of 25 000 sek during the Graduation Ceremony 2017, which this year was awarded to My Lindersson. My Lindersson wrote the thesis: Applying a lens of practice theory to understand the role of sustainability-labels in sustainable fash

https://www.ses.lu.se/en/article/scholarship-service-management - 2025-07-03