The association between decision‐making skills and subjective decision outcomes among administrative officers in the Swedish Social Insurance Agency
Published 10 January 2021 Social insurance administrative officers’ decision‐making skills influence their efficiency at work and their general well‐being. At work their tasks are characterised by complexity and a need for order and accountability. Moreover, cases should usually be handled and finalised within the imposed time frames. We investigated skills related to decision‐making success among