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The spread of omotenashi has been growing somewhat rapidly for the past few years outside of Japan, notably to the region of South East Asia such as in Indonesia, Malaysia, Vietnam and Thailand. This spread might be contributed to the widely expected positive impacts of omotenashi such as its capability to improve the overall level of customers’ satisfaction through the empowerment of the service

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Den avtalsrättsliga lojalitetsplikten fungerar som skydd för parterna i den svenska avtalsrätten, och har sina rötter i den romerska rättens uttryck bona fides, vilket kan sammanfattas stå för rättvisa och hederlighet. Plikten kan ge uttryck för skyldigheter parterna emellan, som utöver det avtalade innehållet kan komma att aktualiseras i form av en allmän rättsprincip. Syftet med uppsatsen är attThe contractual principle of loyalty exists in Swedish contract law and protects the contracting parties. The principle has its roots in Roman law, and in its expression bona fides, which can be concluded as equivalence and honesty. The duty could express obligations between the parties which, in addition to the agreed content of the agreement, and may be used as general principle of law. The purp

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Thesis purpose: The purpose of this thesis is to (1) investigate if product attributes relevant for early stages of the product life cycle enable the survival of disruption and (2) to further examine if there are any specific product attributes related to later stages of the product life cycle enabling market innovation. Methodology: For the purpose of this thesis, qualitative semi-structured int

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In Sweden, both house prices and household debt have more than doubled over the last two decades. This rapid surge has generated concerns about a housing bubble and the economic consequences that may follow, resulting in a considerable body of research analysing the fundamentals of Swedish house prices. To assess how a bubble or a crisis would ripple over the housing market, it is key to also unde

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Creative agency acquisitions by leading management consulting firms is a phenomenon that was recently discovered. Therefore, very few studies have explored M&As within this specific context. This lack of research is surprising because in today’s highly competitive environment businesses increasingly have started acquiring external creative capabilities to be able to provide end-to-end solution

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The presence of the police in social media may be considered going against the otherwise factual, professional and impartial authority which they are lawfully required to maintain. This, as a result of social media communication tending to be less formal than traditional methods of communication. The aim of this thesis is to examine the social media presence of the Swedish Police from several dif

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The omnipresent megatrend digitalization significantly challenges traditional banking organizations. Banking employees’ work life, including their job role and identity are subject of radical change. Due to banks’ importance to societies and economies, those consequences of digitalization need investigation to prepare for expected future changes. Therefore, the purpose of this study is to understa

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Fler företag ser värdet av att implementera ett CRM-system för att få konkurrensfördelar. Implementationen har visat sig vara en svår process och en majoritet anses misslyckas. Genom att identifiera kritiska framgångsfaktorer har akademin försökt underlätta för framtida implementationer genom att peka på faktorer som bör beaktas för en lyckad implementation. En stor del av denna litteratur lägger

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I en era av digitalisering är organisationers förmåga att anpassa sig till nya teknologier allt mer viktigt för att kunna förbättra befintliga verksamhetsprocesser. Blockchain är kortfattat en distribuerad databas som tillåter flera aktörer att ingå i ett och samma nätverk, vilket innebär att alla aktörer har samma version av dataregistret. Uppsatsen har som syfte att redogöra för vilka organisato

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Introduktion: Patienter som genomgår öppen bukkirurgi har en ökad risk för att drabbas av hypotermi på grund av att en stor kroppsyta exponeras och utsätts för kyla. Hypotermi påverkar kroppens fysiologi på flera nivåer; koagulationen, immunsystemet och farmakodynamiken och farmakokinetiken blir påverkad. Detta kan resultera i ökad morbiditet och mortalitet. Syfte: Att sammanställa evidens med kva

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Under senare år har tillväxten av gränsöverskridande M&A varit stor på den nordiska marknaden, vilken upplevde sin kulmen under 2018. Under samma tidsperiod har den nordiska marknaden kännetecknats av volatila växelkurser, vilket resulterat i en pånyttfödd diskussion om växelkursens påverkan på inflödet av utländska direktinvesteringar. Med avsikt att utröna huruvida ett samband faktiskt exist

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This thesis deals with the problem of outsourced emissions, the situation when the consumption of (predominantly Global North) countries with high carbon efficiency drives emissions in (predominantly Global South) countries with low carbon efficiency. The EU as a climate leader and an economic superpower subsumes a large share of outsourced emissions. Outsourcing can be measured by the consumption

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Reading promotion has a key role in the Swedish public library context. The Swedish Library Act includes reading promotion in paragraph 7. Even though the Act specifies that children and young adults should be given extra attention in the scope of reading promotion the Acts main aim is to serve the population as a whole. Reading promotion constitutes a significant part of the public libraries miss

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Syftet med studien var att nå fördjupad förståelse för hur kollo som LSS-insats upplevs av föräldrar till barn med funktionsnedsättning. Föräldrarnas uppfattning om barnets och eventuella syskons upplevelse var också av intresse. Semistrukturerade intervjuer genomfördes med 11 föräldrar till barn med intellektuell funktionsnedsättning och/eller diagnos inom autismspektrat. Data analyserades med te

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This master thesis in library and information science is centered around two reading circles taking place at the libraries of Swedish upper secondary schools. The aim of the thesis is to study how the participants (ages 16-18) in the reading circles reflect on their own reading practices and their identities as readers. One main point of the thesis is that reading circles are forms of reading comm

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The European Spallation Source is currently under construction in Lund, Sweden. Consisting of a linear accelerator delivering an unprecedented 5 MW proton beam to the spallation source, i.e. a rotating Tungsten disk, it will deliver high-flux neutron beams to multiple beamlines at which scientific experiments will be conducted in many scientific disciplines. To simulate the proton beam and for cr

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BAKGRUND: För att en organdonation ska bli aktuell är det många kriterier som måste uppfyllas och noggranna tester genomförs för att konstatera hjärndöd. Tidigare omvårdnadsorienterad forskning har i huvudsak adresserat IVA-sjuksköterskors upplevelser av att vårda organdonatorer. SYFTE: Att belysa anestesisjuksköterskors erfarenheter kring vårdandet av en avliden organdonator i samband med organut

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Purpose: The purpose of this research was to understand how consumers morally judge advocacy advertising in contemporary consumer culture. The phenomenon was explored with the help of three case studies, namely Nike, Gillette, and Pepsi, all being brands who have taken a political stance in their advertisement campaigns. Theoretical Perspective: To analyse the empirical material, we first delved

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This paper empirically surveys the actual links between financial liberalization and economic growth by drawing lessons from both developed and emerging economies over 26 years. The macroeconomic indicators for economic growth are GDP per capita growth, growth volatility, and real lending interest rate. Previous researches hold differing views about whether the impact of liberalization reform on m