Studien belyser hur returhantering behöver inkludera kundens perspektiv. Returhantering grundas idag utifrån effektivisering av returer och lönsamhet. Det finns behov av kundens perspektiv i returhanteringen för möjligheten av att förstå hur värde skapas och förstörs. Studiens syfte var att skapa en större förståelse för kundens perspektiv i returhanteringsprocesser och genom att undersöka fenomen

During the last decades, the issue of increased health care utilization and expenditures in the western world has been a highly debated topic in health economics. One potential explanation to this growth is the increased privatization and competition in the health care sector, which we have seen in many countries in the later years. In this paper, I study the impact of the Swedish Patient Choice R

Stock market movements forecast based on sentiment analysis is certainly a field worth investigating. Being able to build future investment strategies based on forecasted stock returns would be of tremendous importance for individual investors and high-frequency trading firms. This thesis aims to closely investigate the impact that tweet sentiments in Twitter have on stock market movements; it int

The European Parliament and the Council of the European Union have adopted the directive 2015/2366 payment services in the internal market by the name of PSD2 which forces banks to open up APIs on customers account information to third-party developers. The purpose of this thesis is to merge these so-called Open Banking APIs to a general API to ease the development of applications for the company

To create a society with sustainable development the use of our planets finite resources has to change, this is no less true for us in infrastructure. Every year thousands of tonnes of asphalt paving is ground up and most of it is not reused. The knowledge regarding the recycling of asphalt has gone forward recent years and today there is a couple of different dopes that claim to be able to reduce

In the urban society there are more and more hard surfaces that prevent the natural drainage of rain water. To lead the runoff of rain water and to avoid flooding it is crucial that the systems for drainage work properly. In the event of a storm drain being blocked, flooding can occur due to the rain water not being able to flow in to the storm drain. A system that can send an alarm when a storm d

The work for this thesis was conducted at a department of Sony Mobile Communications, with the purpose of incorporating regression testing into the daily workflow of developers. Today regression testing is conducted by executing a test suite of approximately 58 000 tests to verify modifications done to code. Because of the long runtime, execution occurred during the night after modifications were

The purpose of the report is to study whether it is economically profitable to start operate traffic on the Staffanstorp Line, the railway between Staffanstorp and Malmö. Also what resources and measures that are required will be studied. The activities that have been carried out are a literature study, a visit to the Staffanstorp Line and several calculations in form of cost estimates and costben

Abstract Through today’s Cloud platforms, one can easily gain access to several services that eases collaboration and data storage. This thesis focuses on developing and deploying a web application, with the help of a cloud platform, which is able to search through data with the purpose of redirecting a telephone call. The thesis is done in collaboration with Telavox, who wants to broaden the prod

Business and management are key in the transition toward a more sustainable world. Educating leaders of tomorrow, business schools bear a profound responsibility to endow students with the right tools and knowledge to successfully manage the challenges of tomorrow. As students and staff recently raised the question if Lund University School of Economics and Management (LUSEM) does justice to its r

Titel: Börsintroduktioner som kortsiktig investering - En studie om en kvantitativ, tidsbaserad investeringsstrategi vid börsintroduktioner Seminariedatum: 1 juni 2018 Ämne/Kurs: FEKH89 Examensarbete i Finansiering på kandidatnivå, 15 högskolepoäng Författare: Erik Johnsson, Måns Lindnér, Melissa Skog Handledare: Anamaria Cociorva Fem nyckelord: Börsintroduktion, BHAR, Kortsiktigt perspektiv, Title: Börsintroduktioner som kortsiktig investering - En studie om en kvantitativ, tidsbaserad investeringsstrategi vid börsintroduktioner Seminar date: 1 June 2018 Course: FEKH89 Bachelor’s Degree Project in Financial Management Undergraduate Level, Business Administration Undergraduate Level, 15 University Credits Points Authors: Erik Johnsson, Måns Lindnér, Melissa Skog Advisor: Anamaria Co

I början av 2018 utbröt en debatt om kulturrådets utdelning av litteraturstöd i svenska dagstidningar. I samband med uttalanden från kulturminister Alice Bah Kuhnke menade vissa av bokmarknadens aktörer att litteraturstödet är utsatt för politisk styrning och att kvalitetskriteriet bortprioriteras. Uppsatsen undersöker de olika förväntningarna och föreställningarna som finns på litteraturstödet. J

During the last decades, the construction industry has struggled with negative press concerning an unethical work environment and inadequate management. The unethical work environment leads to unsatisfied employees, and both internal and external activities are rising to solve this problem. There are limited research understanding of how an ethical climate and ethical leadership are associated to

The aim of this study is to add to the body of knowledge on racisms in Denmark with the hope that further conceptual developments on ‘hygge racism’ can be made. In order to achieve this general aim, I analyse ‘hygge racism’ based on chosen concepts that show how it is reproduced and normalised in Denmark, thus dealing with it on structural and cultural levels, while also showing how it is a discur

Single chain fragment variable (scFv) antibodies from the library Hel11 are used in microarray applications for biomarker discovery. However, some scFv antibodies have been difficult to produce at sufficient yields and purity levels. In order to optimize the production of problematic scFv antibodies, three Hel11 scFv antibodies (PC244, PC253, and PC274) were chosen and the impact of the following

This paper presents a comparison of ranking between two different performance measures, Sharpe Ratio and Certainty Equivalent Returns, on U.S. tech sector funds. Firstly, we compared the ranking of funds based on the Sharpe Ratio family, i.e. the traditional Sharpe Ratio, Reward-to-VaR and Reward-to-ES. The strong correlation between the rankings is in line with the previous studies. Further, by c

I dagens I-länder är neurologiska sjukdomar en av de främsta orsakerna bakom dödsfall. Enligt statistik från ”Disabled World” påverkas upp till 1 miljard människor världen över av någon form av neurologisk sjukdom, vilket inkluderar allt från epilepsi och migrän till Alzheimer och stroke. Till följd av detta är medicin för att såväl förhindra som att motverka skador från neurologiska sjukdomar enAQP4 is a protein in the brain which regulate the diffusion of water in and out of cells. Through studies using AQP4 null mice, a correlation between the regulation of AQP4 and the survival rate of cerebral edemas has been noted. Due to the fact that there are three different kinds of cerebral edemas, and that they require different kinds of regulation of AQP4 in order to lessen the problem, the r

Studien ämnade att undersöka huruvida det går att predicera kreativitet utifrån variablerna typ av regulatory focus, typ av motivation och öppenhet för erfarenhet då kreativitet som egenskap kan vara problematisk att mäta. Syftet med undersökningen var att företag ska kunna använda denna kunskap vid rekryteringar, bemötande av personal och samarbetsfrågor. För detta syfte använde studien sig av reThe study aimed to explain whether it is possible to predict Creativity based on the variables Regulatory Focus style, Motivation style and Openness for Experience since the trait creativity can be troublesome to measure. The ambition was that companies will find this information useful when recruiting new co-workers, handling employees and when dealing with cooperation matters. To serve this purp