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Uppsatsens syfte är att undersöka de möjligheter och utmaningar som finns relaterade till innovativa tjänsteföretags strategiska arbete med digitalisering av tjänsteprocesser. Syftet diskuteras utifrån följande frågeställningar: På vilket sätt innebär innovativa tjänsteföretags digitala strategi att kunden involveras i tjänsteprocessen och bidrar till strategin? På vilket sätt bidrar de innovativa
Lean is a concept and methodology created and developed in the automobile industry. Today it has become widely used in public service organizations in Sweden. The aim of this study was to examine how the Swedish Migration Agency communicates about why and how they have adapted Lean. Furthermore, it investigates how the Swedish Migration Agency in this process try to make their organization legitim
Title: #Hashtag: the implication of it as a marketing tool on brand awareness in Twitter: A Study on the Sportswear Industry Date of the Seminar: 31 May 2016 Course: BUSN 39 Degree project in Global Marketing, Master Thesis Authors: Bochen Zhang, Farhan Rashid Ahmed Ansari, Sky Preedanon Supervisor: Veronika Tarnovskaya Thesis purpose: The Purpose of this thesis is to explore how companies c
Recent developments in the field of optical clocks and quantum information have fueled the necessity for both fiber phase noise cancellation and laser stabilisation. The Quantum Information group at Lund University is conducting research on quantum computation experiments based on rare earth ion doped crystals and also application of slow light effects induced by spectral hole burning in these rar
Ecosystem services (ES) is an up-and-coming concept which refers to benefits humanity gets from functions provided by natural systems. Investigating how cities have embraced the ES concept within their urban planning is important in order to be able to assess the awareness of human dependence of nature’s functions and the potential of the ES concept to increase this awareness. In this study, plann
On the 18th of December 2014, the Court of Justice of the European Union delivered the historic Opinion 2/13, where it ruled that the draft agreement on the accession of the European Union to the European Convention for the Protection of Human Rights and Fundamental Freedoms is not compatible with Article 6(2) of the Treaty on European Union or with Protocol (No 8) relating to Article 6(2) TEU.In
Idéen med ett elektroniskt journalsystem som kan arbeta med patientdata började under mitten av 1980-talet. Att gå över från pappersjournalen till elektroniska patientjournaler var ett nytt moment inom vården. Det har skett förändringar sedan dess, men det har aldrig varit så att de elektroniska journalsystemen har fungerat på ett sätt som användarna har kunnat vara nöjda med. Ansträngningar har g
Den här studien syftar till att skapa en djupare förståelse för det digitaliserade servicemötet genomattundersökahurdetupplevsurettkundperspektiv. Vivillgenomdettaökaförståelsen för hur kunder upplever kvalitet och om upplevelsen av kvalitet förändras när det interpersonella servicemötet blir föremål för ökad digitalisering. Vi studerade även huruvida upplevelsen av kvalitet skiljer sig mellan två
Den här uppsatsen undersöker representation av veganism och vegetarianism i amerikanska filmer och TV-serier, samt hur gestaltningen ser ut ur ett genusperspektiv och hur köttnormativet syns. Studien fungerar som en överblickande kvalitativ kulturstudie över det valda ämnet. Det teoretiska ramverket grundar sig i representation, stereotyper och genus. Med denna metod och dessa teorier ämnar studie
This master’s thesis focuses on how the former Danish colony, the Danish West Indies (1671-1917) has been, and is, displayed in museum exhibitions. The aim of this thesis is to shed light on and problematize the role of museums in their communication of colonial history. The study has been conducted A) by examining how the Danish West Indies have been portrayed over time, and B) by examining conti
Fast mapping as a way for adults to learn new lexical items is a hot topic and only a limited number of studies have connected fast mapping to brain imaging (see Merhav, Karni, & Gilboa, 2015). The present study aims to compare and contrast explicit encoding with fast mapping of new vocabulary items in adult healthy Swedish native speakers (N=17, NFEMALE=7) as well as connect these behavioural
Numerical simulations of fluid-structure interaction of a water-filled tube with a free surface are conducted using an implicit partitioned coupling scheme. Abaqus and STAR-CCM+ are used for the solid- and fluid domains respectively. This application has stability issues, with the most severe turning out to be the added mass effect. Rayleigh β damping and grid flux under-relaxation has been used t
This study aimed at generating psychological knowledge regarding how the middle manager experiences his/her communicative role during an organizational change. For this purpose, qualitative interviews with several middle managers were conducted at a company located in the south of Sweden. This company had recently gone through an organizational change in which they had merged two different busines
Den psykiska ohälsan har ökat globalt. Samtidigt har den varit lågt prioriterad inom sjukvården och behöver förbättras. Syftet med studien var att belysa sjuksköterskors förhållningssätt gentemot patienter med psykisk ohälsa inom somatisk vård. Metoden var en litteraturstudie med elva vetenskapliga artiklar från databaserna CINAHL och PubMed med både kvalitativa och kvantitativa ansatser. Resultat
I present a theoretical model for competitive interaction between schools and grade inflation. To test the model, I estimate the effect of competition on grade inflation in Swedish upper secondary schools using data from all schools in the years 2012-2015. To solve the endogeneity problem of competition, I use Instrumental Variable estimation with Fixed Effects. I use the sudden shutdown of 17 sch
The primary purpose of this Master’s thesis was to understand the consumer behaviour of elderly people, more specifically the silent generation in regards to adopting household robotics. The objective was to gain a deeper understanding on the attitudes, beliefs and intentions, as well as values and attributes that are affecting the consumer behaviour of elderly people to determine whether elderly
This thesis considers a hypothetical Pigouvian tax on meat in Sweden. The theoretical framework regards controlling for externalities and previous empirical research of excise duties on food, which end up in a Cost-Benefit Analysis (CBA) with a policy recommendation. Food production contributes up to as much as 26% of all GHG emissions and increasing meat consumption are positively correlated with
Bakgrund: I samband med ett operativt ingrepp kan ett personcentrerat vårdande underlätta kommunikation och samarbete mellan patienten och operationssjuksköterskan. Syfte: Syftet med studien var att synliggöra operationssjuksköterskans erfarenhet av personcentrerad vård i den perioperativa kontexten. Metod: En kvalitativ intervjustudie genomfördes med tio operationssjuksköterskor på två sjukhus i
