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Syftet med studien var att undersöka sambanden mellan upplevelsen av motivation, ett stödjande arbetsklimat (i termer av autonomi- och kompetensstöd från kollegor och chefer), välmående och produktivitet på callcenters. Urvalet bestod av sju callcenters i Sverige och en webbenkät besvarades av totalt 329 respondenter. Datan behandlades utifrån korrelations- och regressionsanalyser, vilka visade flThe purpose of the research was to investigate the relationships between perceived degrees of motivation, a supportive work climate (in terms of autonomy and competence support from colleagues and managers), well-being, and productivity at call centers. An online survey was distributed to seven Swedish call center companies and was answered by 329 respondents. The data was analyzed using correlati

In Sweden there was a government decision 2012 to implement a new level of care within the national psychiatric health care. The purpose with this study was to investigate the implementation ie a new means of organization in the psychiatric healthcare for children and adolescents in the city of Växjö. In this study we focus on the implementation nationwide in Sweden and specifically in our county.

Under 2012 kom 514 anmälningar in till diskrimineringsombudsmannen gällande etnisk tillhörighet. Forskning har visat att etnisk diskriminering innebär en negativ påverkan på hälsa och självbild hos individen som blir utsatt. Syftet med denna studie var att undersöka vilka faktorer som påverkar individers attityd till invandring. Analyser genomfördes för att finna samband mellan kunskapsnivå kring During the year of 2012, 514 reports concerning ethnic belonging were handed in to the Equality Ombudsman in Sweden. Research has shown that ethnic discrimination results in a negative effect on health and self-image for the person exposed to it. The aim of this study was to investigate which variables has an effect on individuals’ attitude towards immigration. Analysis was conducted to find conne

The increasing feeling of systemic failure among the public gives rise to a growing number of social movements including the climate movement. The global environmental organization 350.org focuses on building, connecting, and empowering the grassroots climate movement by initiating and facilitating different campaigns, e.g. the Fossil Free (FF) Campaign. I conducted in-depth interviews of grassroo

Uganda has experienced extreme weather for example droughts and flooding for many years resulting from rainfall deficits and variability. With the increased manifestation of negative effects related to climate change and global warming, this challenge is becoming greater and greater. And with increased public awareness about disasters and disaster risks, communities are ceasing to portray droughts

I samband med att 34 småhusägare stämde småhusentreprenören Myresjöhus för fukt- och mögelproblem uppmärksammades termen utvecklingsfel, en ny typgodkänd byggmetod som senare visar sig vara problematisk. Samtidigt som det har framkommit att byggbranschen inte har någon tradition att göra utförliga tester innan en ny metod införs. Husägaren hamnar i kläm när varken garantin eller byggfelsförsäkring

Authors: Oskar Bill, Alexander Jöndell Supervisors: Carl-Henric Nilsson Associate Professor Lund University ¬ School of Economics and Management Department of Business Administration Charlotta Johansson Associate Professor Lund University ¬ Faculty of Engineering Department of Automatic Control Purpose: The purpose is to predict customer loyalty by utilising big data. This will be done by co

I denna uppsats jämförs BNP och miljöjusterat NNI. I fortsättningen kommer miljöjusterat NNI att kallas för ”adjusted net national income” (aNNI), vilket är den benämning Världsbanken använder på måttet. Det engelska namnet tillämpas då måttet inte har någon inarbetad svensk benämning. Att jämföra aNNI och BNP är av intresse då måtten skiljer sig genom att aNNI tar hänsyn till viss förslitning a

Cognitive ability can be measured with several different instruments. The first thing that springs to mind is probably IQ or knowledge tests, such as the SAT. In 2005, a new test came out on the market, the cognitive reflection test (CRT). This test was constructed differently, namely to capture cognitive reflection, an ability to use system 2 in an effective way. System 2 is a concept from the du

Ocean acidification, caused by the increased uptake of anthropogenic CO2, describes a change in the ocean’s carbonate chemistry. While its chemical processes are well understood, less is known about its biological and subsequently socio-economic consequences. However, there is evidence that marine organisms will be adversely affected by a decrease in pH and carbonate saturation levels. Fishery is

In this essay we study green bonds in a quantitative framework, comparing volatility, initial yield and price to standard bonds. The asset class was conceived in 2008 and our sample cover 2009-2014. We use panel- and time series data, and find significant differences in all three variables. Green bonds have been significantly less volatile than standard bonds; they have paid higher initial yields,

Denna studie ämnar att öka förståelsen för hur marknadskommunikation kan utgöra ett medel i diskursiva maktkamper på en konkurrenskraftig marknad samt hur denna kommunikation kan tänkas tolkas och förstås av mottagaren. Studien utgår från fallet LRF och Oatly där vi undersöker den diskursiva maktkamp som uppstått mellan deras skilda sanningar om mjölk och hur de förhåller sig till varandras sanninThis study aims to increase the understanding of marketing communication as a tool in a discoursive power struggle on a highly competitive market and how communication might be interpreted and understood by the reciever of the message. The study is based on the case of LRF and Oatly where we examine the discoursive power struggle, which arose from their different truths about milk, and how the ope

When a video sequence is recorded in low-light conditions, the image often become noisy. Standard methods for noise reduction have difficulties with motion. But the interesting parts in a video is often the ones that are moving, for instance a burglar captured in a surveillance video. One approach for denoising video sequences is to use temporal filtering controlled by optical flow, which describ

A growing world population confronts humanity and the planet with several challenges due to its increased demand for food, space and energy, implying changes in land use. While agriculture currently provides enough food, it is destroying biodiversity and hence aggravates the planet ́s vulnerability to climate change. A paradigm shift might therefore be needed. Applying a political ecology lens, co

Ortsprismaterial för obebyggda småhusfastigheter är ofta begränsat och omfattar normalt endast nyexploaterade områden i städernas utkanter. Denna typ av exploatering sker ofta genom att fastigheter överlåts med avtal om att exploatören även ska uppföra en småhusbyggnad. Gränsen mellan vilka värdehöjande åtgärder som ska tilldelas den obebyggda småhusfastigheten kontra småhusbyggnaden blir därmed sLocation-price data of undeveloped single-family properties are often limited and usually covers only recently urbanized areas in the outskirts of cities. Location-price data of developed single-family properties is also difficult to use for undeveloped single-family properties because the value ratio between land, buildings and facilities is hard to determine. An inadequate location-price data of

När en arbetssökande ska anmäla sitt intresse till en tjänst hos ett bemanningsföretag, krävs att hen registrerar ett användarkonto, vilket innebär att man lämnar information om sig själv. Denna information ligger till grund för bemanningsföretagets bedömning om den arbetssökandes lämplighet för den aktuella tjänsten och beslutet om den arbetssökande går vidare i rekryteringsprocessen. Denna proce

Issue of study: Since the World War II scenario planning has existed as a strategic planning tool and during the 1970s Pierre Wack introduced this strategic tool for organisations. Even tough the usage of scenario planning often aims to make better strategic decisions there still does not exist any clear method that is niched towards competition. Therefore a study with the purpose to understand if

This paper investigates if educational attainment among females when they are young affects the incidence of child marriage. There is a general agreement that education delays the time of marriage and thus works as a protective factor against child marriage. However, there is no causal estimate of education on age at marriage. By using educational variation induced from the Indonesian Sekolah Dasa

Sammanfattning I samhället pågår det ständigt en debatt om den svenska sjukvården och dess knappa resurser. Debatten tydliggör ett aningen bristande intresse för hur de olika professionerna verkligen försöker sammanfoga sina prestationer mot det gemensamma målet, patienten. Därför ämnar denna uppsats att ta reda på samt kartlägga kommunikationen mellan två olika professioner. Detta görs i syfte Abstract The Swedish health system and its lack of resources is a much debated issue in today’s society. The ongoing debate demonstrates a lack of interest in the question of how the different professions actually try to focus their actions towards the common goal, the patient. For this precise reason this present study aims to examine and charter communication between two such professions. This i