When Rebrands Fail: Heritage and Emotion in Brand Identity Change - A Case Study on Jaguar and MINI
Purpose: The purpose of this study is to increase the understanding of why some rebrands trigger strong negative reactions. By comparing Jaguar’s 2024 rebrand with Mini’s 2015, the paper explores how rebranding efforts with varied approaches can have significantly different outcomes. Theory: The study uses Kapferer’s brand identity prism (2012), which understands brand identity through six facets
