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The European Tourism Research Institute (ETOUR) at Mid Sweden University, hosted the 31st Nordic Symposium on Tourism and Hospitality Research on 19-21 Sep 2023. The symposium focused on the topic “Rethinking tourism for a sustainable future”. Several researchers from the department of Service Studies attended the conference. The theme Wherever you go in the world, almost every region rely on thei

https://www.ses.lu.se/en/article/tourism-conference-about-sustainable-future-ostersund - 2025-11-11

A new study on how to develop resilience among library staff is presented in the article "The resilient public library: Understand and reflect on own practice". The results of the study show that locally designed educational programmes can facilitate personal resilience, in addition to increasing the general level of organisational resilience. The study describes, discusses and evaluates a educati

https://www.ses.lu.se/en/article/tailored-educational-programmes-promote-librarians-resilience - 2025-11-11

The image of Sweden, travel and place communication in times of crisis and uncertainty were some of the topics that guided the content of the international conference on place branding organised by the International Place Branding Association (IPBA). Service Studies was the co-chair together with the Department of Strategic Communication and the universities of Halmstad and Kristianstad. The confe

https://www.ses.lu.se/en/article/conference-place-branding-brought-visitors-all-over-world - 2025-11-11

At the Advisory Board on November 6, there were paper presentations during the break by some of the students at our programmes. The presentations were very appreciated by the members in Advisory Board that got an insight into the work done by the students. And the students got the chance to present their hard work and an opportunity to mingle with representatives from the business. The subjects of

https://www.ses.lu.se/en/article/student-presentations-advisory-board - 2025-11-11

In the middle of October, the first project partner meeting was held in Helsingborg. The project is about shared and sustainable mobility in new housing developments, and was hosted by Lund University, Campus Helsingborg and the City of Helsingborg. The goal of the project is to create innovative conditions for new residential areas with the preservation of green spaces that enables valuable natur

https://www.ses.lu.se/en/article/reduced-number-parking-spaces-favour-green-meeting-places-new-eu-project - 2025-11-11

Several of the Department researchers have been apart in the creation of the newly released book ”Health Management – Att leda hälsoverksamheter med service i fokus” (”Health Management – To lead health organisations with service in focus"). Health Management is a unique book with focus on health, servcie and leadership. The book explains the benefits with leading and organising health organisatio

https://www.ses.lu.se/en/article/new-book-release-health-management-att-leda-halsoverksamheter-med-service-i-fokus - 2025-11-11

The retail industry is constantly changing and has been for the past decades. Technology, sustainability and consumer wellbeing have influenced and continue to influence retailing and consumption. What will be important to the consumers of the future? And how will retailers be able to offer them the customer experiences they demand? Through 24 chapters, this new open access book addresses the issu

https://www.ses.lu.se/en/article/sustainability-technology-and-wellbeing-new-book-about-consumption - 2025-11-11

Why is listening important and how can we as employees and organisations become better at it? These and other questions are answered in a new book aimed at those who want to become a more customer-oriented organisation and to develop good relations both internally and externally. Despite the positive impact of listening and the fact that organisations have more communication channels than ever, to

https://www.ses.lu.se/en/article/new-book-why-it-so-important-listen - 2025-11-11

The Campus Helsingborg App has not been functional after the last version of iOS (iPhone). It does however work on older versions of iOS and on Android phones. Campus Helsingborg has as a temporary solution developed a web based timetable that can be used on all versions and all phones.To easy use the web based solution the timetable will be added to your home screen. You create a short cut by:Ope

https://www.ses.lu.se/en/article/campus-helsingborg-app - 2025-11-11

How do creative workers work? Insights and experiences from a range of relevant disciplines withing creative professions is presented in this Open Access book. Creative Work – Conditions, Contexts and Practices features case studies from a European context, where experiences and practices from creative workers shows how they are attempting to navigate a changing environment which affects spaces, i

https://www.ses.lu.se/en/article/experiences-and-practices-creative-workers-new-book - 2025-11-11

Last week was the launch for a new European project with the goal to empower households to reduce food waste and extend fashion’s lifespan. Christian Fuentes, Emma Samsioe and Réka Ines Tölg from the Department of Service Studies participates in the project. CARE is a new and innovative Horizon Europe project committed to enabling circular consumption and combatting climate change by transforming

https://www.ses.lu.se/en/article/new-project-sets-out-enable-circular-household-consumption - 2025-11-11

A place to discuss issues, to make decisions and for brainstorming ideas. Meetings are necessary for the development of a workplace. Even so, claims of the opposite is often heard. With “Why meetings matter” the writers want to acknowledge this social phenomenon that’s so important and yet so hated.  “Why meetings matter” argues that meetings are a crucial feature of modern organisations, demonstr

https://www.ses.lu.se/en/article/why-are-meetings-important-new-book-explains - 2025-11-11

It is a tradition for the Tourism and Hotel specialisation of the Bachelors programme in Service Management to go to Helsingborgs's twin city Pärnu in Estonia every year. This year's trip stood out partly because for the first time also master students with the specialisation in tourism came along, but also because an extra stop on the trip was introduced - a city walk in Helsinki. It was a mixed

https://www.ses.lu.se/en/article/excursion-parnu - 2025-11-11

During the course “Service Development and Entrepreneurship” the Master’s students of the Culture and Creativity management specialisation worked on a project together with the City of Helsingborg. With the project, the students explore the conditions, challenges, and opportunities for cultural and creative entrepreneurship in Helsingborg. Helsingborg is a multifaceted city with a vision of a stro

https://www.ses.lu.se/en/article/students-exploring-cultural-and-creative-entrepreneurship-helsingborg - 2025-11-11

On the 4th of June, the graduation ceremony for our Master's students was arranged by the Faculty of Social Sciences at the Lund University Main Building. During the ceremony, two theses were awarded the honorary award from the department for their excellent work. The ceremony began with live music and a speech by student Ioana-Gabriella Denes. Following that, Elin Bommenel, the program director o

https://www.ses.lu.se/en/article/graduation-ceremony-our-masters-students - 2025-11-11

The one-year commissioned diploma programme has come to an end. The programme was a collaboration between the Department of Service Studies, Lund University Commissioned Education and Entebbe International University in Uganda, with fundings from the Swedish Institute. In the video one of the course examiners, Christer Eldh, and two course participants share their experiences. About New Welfare Se

https://www.ses.lu.se/en/article/education-programme-uganda-has-been-completed - 2025-11-11

On June 12, the three-day international conference Beyond Site/Sight, organised by the interdisciplinary network CROCUS at Lund University, in collaboration with the City of Helsingborg and Region Skåne, started. The theme is cultural spaces and the conditions of creativity based on place-making. Around 70 participants will take part in a fully stocked programme at the old fire station in Gåsebäck

https://www.ses.lu.se/en/article/beyond-sitesight-international-conference-cultural-spaces-and-conditions-creativity - 2025-11-11

What are the current issues for cultural organisations and creative management? What research is being done on these issues? The CROCUS podcast delves into these questions and now four new episodes have been released in which master's students from the Service Management programme specialising in Culture and Creativity management share the results of their thesis work. In the first episode, Inês M

https://www.ses.lu.se/en/article/ai-minorities-and-urban-rural-migration-new-episodes-crocus-podcast - 2025-11-11

The 21st of August we conducted a traditional nailing ceremony as the departments doctoral student Carin Rehncrona nailed her doctors thesis ”Payments: Understanding the use of retail payment service platforms in the era of digitalisation”. Carin is defending her thesis during a dissertation the 13th of September. In a world that is becoming more and more interconnected by digitalisation, platform

https://www.ses.lu.se/en/article/carin-rehncrona-nailed-her-dissertation - 2025-11-11

Care and circular consumption, can they go hand in hand? For some, it’s what drives their consumption of items and clothes. Réka Tölg, a doctoral student at the Department of Service Studies, has recently published two papers on the topic of clothing consumption, circularity and care, one by herself and one with fellow Service Studies colleague Professor Christian Fuentes. These papers focus on ho

https://www.ses.lu.se/en/article/care-strategy-marketing-and-circularity - 2025-11-11