The Effectiveness of Performance Management Systems and its Systemic Value
This thesis aims to explore how managers comprehend the systemic value of a companies’ Performance Management System (PMS). The study findings show that PMS causes path-dependent behavior, leading to organizational rigidities, strategic inertia, and diminishing PMS effectiveness. Managers' comprehension of the multifaceted, complex, and systemic nature of PMS can counteract the unintended nega