Examensarbetets titel: Lojalitetsprogram i flygbranschen - Hur SAS skapar värde med EuroBonus Seminariedatum: 4/6 2014 Ämne/kurs: FEKH19, Examensarbete i Strategic Management på kandidatnivå, 15hp Författare: Sophia Andersson, Maida Bejtula och Pernilla Johansson Handledare: Merle Jacob Fem nyckelord: Lojalitetsprogram, värdeskapande, VRIO, EuroBonus, SAS Syfte: Syftet med arbetet är att undersöka

Akut hjärtsjukdom, som bland annat innefattar hjärtinfarkt och vissa typer av kärlkramp, utgör idag en ledande orsak till lidande och död i världen. På svenska akutmottagningar söker varje år cirka 180 000 patienter för bröstsmärta, vilket kan vara ett symtom på någon av ovanstående sjukdomar. För att snabbt komma fram till rätt diagnos ska ansvarig läkare väga samman patientens sjukdomshistoria, Introduction: There is a need for risk stratification of emergency department (ED) chest pain patients. The Global Registry of Acute Coronary Events risk score (GRACE RS) predicts adverse events in patients with confirmed acute coronary syndrome (ACS), and has been validated on unselected ED patients with chest pain. Clinical gestalt is the unstructured overall clinical assessment, based on the ph

Accessibility is something that many take for granted. For people with disabilities is, more often than not, the case not so. This in particular becomes a problem if the ability to reside in a community’s streetscape becomes a problem. It is mainly these people that society must adapt to. Public transport is an important part of society. Buses are a large part of the public transport. Public trans

In the modern times of industry where hydraulic are of use, all the motors run on their nominal workload, where the pumps are constant. The given flow is regulated with the help of valves which chokes the flow. From an energy perspective this contributes to a great amount of energy losses, where the demand can be much lower than the supply. We can observe from today’s society that the energy costs

Mobile applications have become really important in today’s technological society. To be able to meet the customers’ demands, these applications must undergo a constant alteration and improvement. Many companies must therefore make their mobile applications support different platforms effectively. The purpose and goal of this thesis is to find a way to create a native iOS application from an Andro

Building information modelling, BIM, is a well-known and established conception within the construction business. In the building industry BIM technology is used as a tool and a work method by different occupational groups within planning, production and facility management. Due to the usage of BIM differs between the fields, so does the software’s as well. The software’s are using different types

Abstract To build airtight buildings is something that is becoming increasingly important for operators in the construction industry. As stricter demands on airtightness and lower energy consumption are required This airtight project addresses two aspects of the construction for the success of air sealing. Partly which methods to use to get a building airtight but also what utilities have been dev

This report is dealing with the question whether or not it’s possible to choose components, for an automated system, in a way that allows the system itself to act as flawless as possible and to be able to inform the operator when service is due and therefore minimize the overall downtime of the system. It was soon established that this cannot be done simply by choosing components but has to be don

Vi ska kolla på hur leverantörerna ser på hur de kan göra bättre redovisningar/beredningar på plats på det som de levererar, ex fönster. Vad de tycker entreprenören kan göra bättre för att de ska göra bättre beredningar och göra de på plats. Detta gör vi genom att granska exempelvis 5 av Skanskas stora leverantörer, som de vet gör bra leveranser. Samt 5 mindre leverantörer. Det resultat vi får fra

Seminar date: 2nd June 2014 Purpose: The study's purpose is to investigate accountability in social enterprises. This is to answer the main thesis question of whether social enterprises and their accountability could provide the world with an alternative form of capitalism where humanitarian crises are better addressed. Methodology: The study applies a qualitative approach based on inductive

Corporate Social Responsibility (CSR) is a term increasingly used in academic discussions, political debates, media, corporate reports, Non-Governmental Organizations’ (NGOs) reports, and even by civil society and the public. But what does CSR actually mean? What do CSR practices actually constitute? Another increasingly debated issue is the growing power of the business sector and its direct effe

Uppsatsens tudelade syfte är dels att utreda hur svenska börsbolags efterlevnad av de krav som ställs i IAS 36 avseende nedskrivning av goodwill har förändrats under perioden 2008-2012, dels att förklara varför denna förändring eller brist på förändring har skett. Uppsatsen bygger på ett interpretativistiskt förhållningssätt, eftersom uppsatsen syftar till att försöka beskriva och förklara den soThe thesis has two purposes. The first purpose is to investigate to what extent the companies listed on NASDAQ OMX Stockholm AB ("Börsen") have observed the rules of IAS 36 regarding impairment testing of goodwill during the time period 2008-2012. The second purpose is to explain the reasons behind the changes, or lack thereof, in the observance of IAS 36. The thesis is built upon an in

Syfte: Studiens syfte är att öka förståelsen för hur man som leverantör kan agera på en offentlig marknad genom att anpassa sin affärsmodell efter kundens inköpsprocesser. Metod: Genom en kvalitativ studie med inslag av både deduktiv och induktiv karaktär genomfördes semi-strukturerade intervjuer med personer på olika nivåer i inköpsprocessen i den offentliga sektorn. Urvalsramen för studien är vå

Syfte: Denna studie syftar till att undersöka huruvida Stockholms hyresreglering har någon faktisk integrerande effekt i jämförelse med Oslos avreglerade hyresmarknad. Metod: I denna komparativa studie har vi samlat in tidsseriedata från hyresmarknaderna i Stockholm och Oslo och data på inkomstfördelningen i de båda städerna för att avgöra hur de olika systemen påverkar ekonomisk segregation. Te

In 2006 a new legislation regarding prohibition of discrimination and violations in schools was formed. A new conception regarding this, and the right for pupils to get damages, was also included in this new law. The thesis of this paper is to analyze the courts argumentation surrounding this new area of legislation. 14 sentences, both from upper and lower courts, have been the underlying empirica

Storms cause severe damages and cost lives. In order to assess the severity of storms, historical data sets such as reanalysis data can be employed. This kind of data is based on numerical weather prediction models. The realism of model data is limited by the spatial resolution of the model. A numerical weather prediction model is only as precise as its grid distance, meaning that a model cannot d

This thesis considers any existing representations of tragic themes in Plutarch's Lives of Demetrius and Antony. There is a modern debate regarding the nature of the tragic, which is initially adressed. The proposed themes are treated from the perspective of Plutarch's literary and moral intentions, namely the presentation of negative examples.

This master thesis investigates the possibilities to perform software validation tests on ECUs with customer-identical software. Instead of using a ”test specific” software which sends ”test specific” information on the CAN-bus this data is to be extracted from the target CPU by a JTAG debugger and integrated in the testing software CANoe. The benefit of this method is that it eliminates the probl

The aim of this thesis is to study the anthropology of contemporary Swedish ecotheology and theo­logy of creation, Bo Brander, Per Larsson and Wilfrid Stinissen, in comparison with the ecofeminist theology of Sallie McFague. The Swedish theologians in this study describe man as steward, micro­cosm, priest, co-sufferer and the image of God. McFague use the term partner when describing man, a term w

This research aims to explore how consumption impacts on the construction of affiliation boundaries within heterogeneous consumption-oriented subcultures. In order to accomplish this purpose, we have studied the growing phenomenon of barefoot running in relation to the consumption of minimalist footwear as a symbolic product. By doing so, we have explored how consumption vertebrates the subculture