Factors Associated With the Availability of Virtual Consultations in Primary Care Across 20 Countries : Cross-Sectional Study
Background: Virtual consultations represent a notable change in health care delivery following the COVID-19 pandemic. Understanding the dynamics of virtual consultations is critical in assessing health care system resilience and adaptability in times of crisis. Objective: This study aimed to describe the availability and hours of use of telephone, video, and human chat consultations before and dur
