Motivating Users and Boosting Their IT Use — A Preliminary Study at Alfa Laval
In this thesis we have discussed if rewards could increase IT acceptance and therein IT use. We have conducted a preliminary study at Alfa Laval in the countries of Denmark, Finland, Germany, Norway, and Sweden. We have specifically conducted telephone interviews with eleven Alfa Laval employees about their use of a Voluntary Computer System (VCS) called IB@WEB. Our main interest was in discoverin