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Customer’s perceptions in Last-mile delivery service

Purpose – Increasingly, last mile logistics is driven by customer-oriented strategies that requires better understanding of customers’ perceptions. This thesis views last-mile delivery as a service and aims to examine the relation of logistics service quality and other constructs used in service management literature to measure customers’ perception. Built on the operational definition of perceive

Speaking from the interstices: Latin American Decolonial Feminists Theorizing the State

Latin American decolonial feminists are concerned with deconstructing the colonial legacies that persist and multiply today albeit formal colonialism has ended. This thesis engages with Latin American decolonial feminism’s political project of decolonization in relation to the state, to see whether it follows the state-phobia tendency popular in other emancipatory political discourses. It focuses

“What is the alternative? Not trying to mix? Nah.” A case study on housing and social mix policies within physical planning in Malmö, Sweden

Residential segregation is seen as a growing problem within many urban areas today. Segregation is assumed to hamper social integration and the life-chances of disadvantaged as well as creating instability in society. One policy measure to deal with residential segregation is to increase the variation in the housing structure. This is assumed to create a social mix, that in turn will generate posi

Omregleringen av apoteksmarknaden och dess effekt på unga kvinnors reproduktiva hälsa. En studie av den ökade apotekstillgänglighetens påverkan på försäljningen av akut p-piller och abortsiffran.

Antalet aborter per 1000 svenska kvinnor i åldersgruppen 13 till 24 år har sjunkit konstant sedan 2009. Denna uppsats undersöker sambandet mellan abortantalet och omregleringen av apoteksmarknaden som påbörjades samma år. Vår hypotes om en koppling mellan dessa grundar sig i ökad tillgänglighet till akut p-piller som säljs receptfritt. Med hjälp av en Difference-in-Difference-analys jämförs anta

Musik med ett högre syfte - En kvantitativ och kvalitativ studie om känslor kring prestation inom frikyrkan

Sedan jag började gå till kyrkan på eget initiativ har jag ofta fascinerats av musiken och hur stor del av gudstjänsten som ägnas till sång och musik. Under musikstudier på gymnasiet, folkhögskola och musikhögskola har jag också tyckt mig urskilja att många musiker har en bakgrund i kyrkan. Även de tidiga kompositörerna, såsom Bach, var själv kyrkomusiker. Denna studie syftar till att undersöka huSince I started attending church on my own initiative, I have often been fascinated by the music and the amount of space it gets in the service. During my music studies at the upper secondary school, folk high school and music college, I have also found myself distinguishing that many musicians come from a background in the church. Even the early composers, such as Bach, were church musicians. Thi

How does the use of artificial intelligence affect the concept of fair trial?

The purpose of this thesis is to function as a path to further discussion regarding human rights and the use of artificial intelligence (AI) in the court proceedings. Artificial intelligence technology has become a highly relevant topic to many parts of our lives. AI is used and will be used in different ways as a part of the court proceedings; namely, for collecting and sorting out information, s

Anti-Human Trafficking Efforts in Hong Kong

This study investigates how civil society actors contribute to anti-human trafficking efforts in Hong Kong Special Administrative Region (SAR), China, hereinafter referred to as Hong Kong. Thereby, the direct and indirect roles of NGOs and migrant domestic workers community leaders in such efforts are identified. In addition, differences and similarities between the respective actors’ roles are ex

Overcoming obstacles to Lund University’s sustainability goals: a case study on the use of behavioral insights in canteen settings

Universities are in a unique position to lead society through a sustainability transition. Still, there is an unexploited potential, even of low-effort, low-investment measures, for improving environmental sustainability at Lund University. This raises the question of what obstacles lead to suboptimal environmental management in universities. Through a literature review, I identified thirteen obst

The buzzing future of food: Opportunities and barriers for Denmark to normalize insects as a sustainable meat alternative

Insects have been recommended by the FAO as a sustainable food alternative to meat. Despite their nutritional quality and sustainability, most Western countries still see insects as belonging far away from the dinner table. Although still a niche market, Denmark has been at the forefront of innovation and adoption of edible insects. I used integral theory to map out the structural, cultural and pe

Middle Managers as Silence Breakers and Voice Givers? A Critical Analysis of Middle Managers' Role in Supporting non-heterosexual Employees

Even though many companies are actively trying to improve the working conditions for non-heterosexual employees one can still recognize a lack of awareness for the importance of including them into the workforce. This frequently results in non-heterosexual employees feeling the need to be silent about their sexual identity and not making their voices heard in an organizational context. It is of in

#Karlmennskan Raising awareness of toxic masculinity through hashtag activism in Iceland

This thesis focuses on #Karlmennskan activism and experiences of participants in the activism. #Karlmennskan is a hashtag activism that started on Twitter in Iceland in March 2018. The main focus was to bring awareness to toxic masculinity and to show how it can be harmful to both men and women. Toxic masculinity is something that has been discussed a lot in Iceland over the past year, the concept

The STM Study of Bi Adsorption on the InAs(111)B Surface

Semiconductors composed of group III and group V elements have a variety of promising applications, such as topological insulators and quantum computers. Among this category of semiconductors, bismuth (Bi)-containing III-V compounds are able to make these applications possible. However, the difficulty was found to alloy Bi atoms into the host lattice. To solve the problem of material fabrication,

Låneförbudet i 21 kap ABL och dess konsekvenser

Denna uppsatsen handlar om att undersöka vad förbudet av penninglån till aktieägare betyder samt hur låneförbudets straffrättsliga konsekvenser påverkar vårt förtagande. Uppsatsen har följande frågeställning: 1. Vad betyder förbudet av penninglån till aktieägare enligt 21 kap 1§ ABL? 2. Hur påverkar låneförbudets straffrättsliga konsekvenser vårt företagande ? Låneförbudet blir tillämpligt i etThis essay is about examining what the prohibition of money loans to shareholders means and how the criminal law consequences of the loan ban affect our engagement. The following questions is this essay going to examen: 1. What does the prohibition of money loans mean to shareholders according to Chapter 21, Section 1 of ABL? 2. How does the criminal law consequences of the loan ban affect our en

Neoclassical Realism and Role Theory Revisited -The Comparative Case of. U.S. and Chinese Foreign Policies

This thesis explores how structure and national role conceptions (NRC) shape foreign policy behavior. U.S. and Chinese foreign policy behaviors are studied from a system-level and state-level of analysis to investigate how U.S.-Chinese relations are affected by a shifting international structure and roles in the context of rising nationalism under President Xi and Trump. Neoclassical realism and t

Klädsam kommunikation – Musiklärares uppfattning och användning av retorikens idéer i ensembleundervisning

Denna studie syftar till att undersöka musiklärares retoriska medvetenhet och användning av retoriska verktyg i ensembleundervisning. Bakgrunden till studien är vår vilja att fördjupa kunskapen om retorikens fördelar i musikundervisning. Studien bygger primärt på kvalitativa, semistrukturerade intervjuer och sekundärt på observationer. Dessa är genomförda med fyra musiklärare som undervisar på gymThis study aims to investigate the rhetorical awareness of music teachers and the use of rhetorical tools in ensemble teaching. The background to the study is our desire to deepen the knowledge of the advantages of rhetoric in music education. The study is primarily based on qualitative, semi-structured interviews and secondarily on observations. These are completed with four music teachers who te

Ambivalent personalförsörjning

In 2009 the Swedish parliament decides to discontinue the conscript service, and in 2010 it was replaced by a system based on employed personnel. The purpose of this study is to analyze the factors leading up to the decision to abandon conscript service. This question is interesting to study because the conscript service was reinstated only seven years later due to a worsen security situation and

Exploring the distribution of accessibility by public transport using spatial analysis : a case study for retail concentrations and public hospitals in Athens

This thesis studies the distribution of accessibility by public transport to retail concentrations and public hospitals in Athens, using spatial autocorrelation analysis based on Local Indicators of Spatial Autocorrelation (LISA) method and Geographically Weighted Regression (GWR). For this reason, the study area was divided in a 300x300 meter square grid of points representing the location point

Reconfigurable Instrument Access Network with a Functional Port Interface

The ever-increasing need for higher performance and more complex functionality pushes the electronics industry to find a faster and more efficient way to test and debug an Integrated Circuit (IC). Currently, the IEEE Std. 1149.1, known as Joint Test Action Group (JTAG) is considered as state of the art by the industry. JTAG is used to perform debugging and testing through Test Access Port (TAP). H

En attraktiv arbetsgivare behåller sin personal

Within the last twenty years, the Swedish military has been drastically reduced in size and capability. The conscription service was discontinued which made retaining personnel difficult. The service was reinstated nine years later due to the geopolitical instability around Sweden and the national goal to double personnel by 2035. Consequently, the military must focus on retaining trained personne

Svensk helikopterkapacitet för statlig sjö- och flygräddning - Faktorerna och aktörerna bakom 2000-talets omstruktureringar.

In order for civilian shipping and aviation to be able to operate within Swedish areas of responsibility, an absolute prerequisite is that the state must maintain a well-functioning sea and air rescue service. This requires constant, thorough surface coverage, year round and around the clock with qualified helicopter resources. Until 2002 Swedish national needs, both military and civilian, were ma