How Does Enterprise Social Media (ESM) Influence Newcomers’ Socialization: A Multilevel Perspective
Socialization plays an essential role in ensuring that newcomers to an organization enjoy greater productivity and also integrate well into their workgroups. Since the COVID-19 pandemic, enterprise social media (ESM) is increasingly being used in organizations as an informal socialization tool. However, the effectiveness of these tools in affording the necessary socialization opportunities and ena