Ht13-kl-ksma53
LL_KSMA53_rev120822 Reading list for Service Management: Leadership in Service Organisations, 15 credits (KSMA53) The reading list was approved by the Department of the Board of Service Management 10 August 2012, last revised 22 August 2012. The reading list is valid from Autumn 2012. Bridges, William (2009). Managing Transitions: Making the Most of Change. Philadelphia, PA: A Capo Press. [162 pp.
https://www.ses.lu.se/sites/ses.lu.se/files/ht13-kl-ksma53.pdf - 2025-12-12
